Policies

I do my best to be earth friendly and when possible will choose natural green products over chemicals. My gold is from Hoover and Strong, they use recycled metal to help protect the environment. I purchase my stones from people who have pledged to follow the Kimberley process. Human rights are important to me as my grandfather worked on a plantation.

I will ship your ring within 5 business days if you don't need it to be sized. Ring re-sizing will ship in 1-2 weeks. Made to order items will ship within 3-5 weeks. Ceramics will ship within 3-5 business days.


Domestic Shipping (USA)
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GOLD - USPS with insurance and signature confirmation - tracking number provided

Orders over $500usd - FedEx 2Day with insurance and a signature will be required - tracking number provided

Ceramics - USPS with insurance and delivery confirmation - tracking number provided

At this time I am unable to ship to P.O. boxes. sorry about that.


International Shipping
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FedEx, UPS or USPS international, each country has it's own restrictions. Customer is responsible for customs, tariffs, duties, tax and any other fees your country may charge you.


Returns
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Please notify me within 3 days from the date of delivery if you decide to return your item.  A refund will be given if returned in it's original  condition within 5 days from the date of delivery. Made to order items are a final sale. Once your ring is sized it will be a final sale.

Shipping costs, customs, tariffs, duties and tax are non-refundable. Customer will be responsible for return shipping and insurance.

Privacy
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I respect people's privacy. I don't collect data, to be honest I'm not really sure how to do that. I will email you about your order or if you message me about anything and that's it, I'm not an email list person. Your information will be provided to the shipping company in order to get your items to you. If you live outside of the United States I am required to fill out customs forms so I will have to share it with them as well. I do keep records for my taxes, but they don't need your address. My website is on Big Cartel and Paypal processes the payments so if you have some concerns you may want to read their privacy policies. 


Customer Reviews
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Visit my Etsy shop - SundayOwl


SUNDAY OWL is based in Hawaii.